2.1.Īlso find the DHCP Server settings, and change it so the router gives out IP addresses to clients in the 192.168. Go to your router's configuration page (check the manual for the administration URL) and change the router's IP address so that the first three blocks of numbers in the IP address are different from the company network's IP subnet, e.g., 192.168. To fix a situation where your home network IP subnet is the same as the company's subnet, you'll need to make some changes in your home router's settings. Look for your network adapter and check the "IP Address" field. In that window, type in ipconfig /all and hit Enter. To find your computer's IP address in Windows, go to Start > Run. and type in cmd to launch a command window. If you don't know your company's IP subnet, you'll have to contact your IT Department to find out. and the company's network also uses the 192.168.1. An example of this is if your computer's IP address is 192.168.1. VPN won't work if your home computer appears to be locally connected to the remote office - i.e. if your IP address is in the same grouping range of IP address numbers ( IP subnet) that your company's network uses. The next couple of tips can help troubleshoot possible home network settings that can cause VPN problems.Ĭheck if your home network's IP subnet is the same as the company's network If you're able to use VPN over the hotspot's network, the problem lies somewhere with your home network. If you're using a laptop, visit a free wi-fi hotspot and try the VPN from there. Test if the issue is with your home network Make sure you're using a browser supported by your type of VPN, check for browser updates, and watch out for any notifications in the browser window that may require your attention before allowing you to connect (e.g., Active X controls). SSL VPNs and some remote access solutions work over just a browser (rather than requiring a software client), but often they only work with certain browsers (usually, Internet Explorer). If your VPN is browser-based, use the correct, updated browser Meanwhile, I recommend you to follow below steps and check if it helps. Have you performed any troubleshooting steps before posting? Have you made any software or hardware changes on the computer? When was the last time the computer was working fine? In order that I may provide you with an accurate solution, I will need a few more details. ![]() I reviewed your post and I understand that you are having issues connecting to VPN using the wireless network.ĭon’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard. Thank you for posting your query in this forum, it's a great place to find answers.
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